A Delta passenger has raved about a flight attendant who went above and beyond in soothing a passenger with a fear of flying.
The woman posted photos to social media of a male crew member sitting in the aisle, holding a female passenger’s hand, saying that he had “explained every sound and bump” that worried her.
“Check out this gem of a flight attendant that was on our flight from CLT to JFK,” wrote the passenger, Molly Lee, from Raleigh, North Carolina, in a Facebook post that was picked up by viral account Social Junkie.
“This woman was so nervous about flying, so he explained every sound and bump and even sat here holding her hand when it still got to be too much for her,” she recalled.
Tagging the man’s employer, she added: “@Delta, Floyd Dean-Shannon deserves a raise!”
Ms Lee also appeared on radio station WXII enthusing about the crew member’s kindness, saying she had spotted him on a flight to New York’s JFK airport on 14 January.
She told presenters the nervous woman had made her fear known to a few passengers around her before the flight took off.